Program management is vital in any well-organized company. Professionals in program management are responsible for coordinating between project managers, promoting big-picture company priorities, and resolving conflicts among various teams. While their end goal is typically to serve company interests, these professionals must have a toolkit full of interpersonal skills in addition to their business acumen. Here are some vital qualities of effective program managers:
1) Program Management Professionals Must be Pragmatic
Program managers are often responsible for guiding numerous departments and solving countless problems simultaneously. To do this effectively, they must take a grounded and pragmatic approach to problem solving. Solutions that work well for one team may not complement another, and program managers must always sync with larger corporate interests. Excellent critical thinking skills and sound judgment will serve these professionals well.
2) Program Management Professionals Must Have Strong Communication Skills
While much of their responsibilities lie in making sound policy and procedural decisions, effective program managers must also be adept at navigating office politics. Making unilateral decisions is one thing, but gaining support from coworkers is another thing entirely. Program managers must also serve as mediators between project leaders, and they must hone their conflict resolution and communication skills to a razor’s edge.
3) Program Management Requires Organized and Detail-Oriented Individuals
Because these experts often interact with multiple teams at once, they must have exceptional organizational skills. Many program managers must work with teams in different departments, offices, or time zones. When working with other groups, program managers must keep everything straight; even the smallest error or missed detail can derail a project’s plans.
4) Experts in Program Management Operate Best Under Pressure
Finally, program managers must thrive under pressure. These professionals are constantly tasked with extinguishing fires, and they must track various project deadlines and complications. Effective program managers are able to make reasonable decisions even under mounds of stress.
About Lewis-Price & Associates Inc.
Lewis-Price & Associates, Inc., is a fast-growing mission solutions company supporting federal agencies through premiere training, program management and IT services. Serving federal agencies across the government spectrum, from defense to civilian, we ensure the success of ongoing federal agency operations through effective curriculum development, professional coaching, program management, and administrative and technical services. Lewis-Price is committed to providing high quality, effective and on-time solutions to partners and customers through a team that values integrity, intention and excellence in everything we do. Learn about how we can bring our unique approach to success to your organization today at lewisprice.com, and please follow us on LinkedIn, Facebook, and Twitter.