The Key Skills for Administrative Support Providers
Administrative support is essential for the smooth operation of any business. Your administrative assistants can handle the day-to-day administrative tasks for one or more executives and serve as a polite and professional face of the company for visitors to your office. Without your administrative support team’s organizational and communication skills, your company may not be able to reach its fullest potential. If you want to add excellent administrative support providers to your business, look for candidates with the following key administrative skills.
Strong Organizational Abilities
Organization is the cornerstone of administrative support. This skill is required for staying on top of calendars, keeping paperwork, both digital and physical, filed neatly, and being able to think ahead to what’s next.
Clear Communication Skills
Administrative assistants absorb the communications executives don’t have the time to deal with. They often answer emails and take phone calls on behalf of these executives and are required to communicate with important clients on a regular basis. The ability to communicate clearly, with good spelling and a personable manner, is essential to representing the company well and keeping company relationships strong.
Initiative and Drive
The best administrative support providers are not just reactive, responding to needs as they come in. They are also proactive, looking for ways to create efficiencies, streamline processes, and implement new programs that can benefit themselves, their executives, or the business as a whole.
IT Literacy
Being literate in IT programs and operations is essential for an admin role. Proficiency in standard programs like Microsoft Office, as well as specific program management tools of the company, is a must. Fast typing skills are also helpful to ensure efficiency by your admin assistant.
Discretion and Honesty
Administrative professionals are involved in nearly every aspect of the business, which means they may be likely to hear or be included in confidential communications, and strategy meetings and have access to numerous confidential information. The person with this access must be reliable and be able to keep this information confidential from people inside and outside the organization.
Every business is unique, so the administrative skills needed are sometimes different. However, the critical skills listed above are sure to help your administrative support team provide the essential services you require to maintain business operations.
Contact Lewis-Price & Associates Inc. Today to Explore Professional Development Opportunities
Lewis-Price & Associates, Inc., is a fast-growing mission solutions company supporting federal agencies through premiere training, program management and IT services. Serving federal agencies across the government spectrum, from defense to civilian, we ensure the success of ongoing federal agency operations through effective curriculum development, professional coaching, program management, and administrative and technical services. Lewis-Price is committed to providing high-quality, effective and on-time solutions to partners and customers through a team that values integrity, intention, and excellence in everything we do. Learn about how we can bring our unique approach to success to your organization today at lewisprice.com, and please follow us on LinkedIn, Facebook, and Twitter.