Capable administrative support professionals are critical for any workplace, but creating a cohesive team can be challenging. A company’s support staff members provide valuable assistance for employees and clients at every level, but sometimes these professionals need a bit of training to become more well-rounded. Administrative support training is an excellent way for support staff members to supplement their existing knowledge and learn new skills. Here are a few topics to consider when creating an administrative support training program with Lewis-Price & Associates, Inc.
Organization and Time Management Skills: A Must for Administrative Support Training
Few abilities are as critical for administrative support professionals as excellent organizational and time management skills. Keeping track of multiple projects and countless lines of communication is a daily concern for most administrative support professionals, and it takes a particular way of thinking to manage all of these distinct tasks. While many employees are driven to find strategies and habits that work for them, introducing new concepts in time management and organizational skills can be incredibly beneficial.
Learning Microsoft Office and Other Important Programs
Another common topic for administrative support training programs is software. Microsoft Office, G Suite, and various task management systems are essential in many administrative support roles, but some tools, tips, and tricks are less than intuitive. Offering administrative support training that focuses on software proficiency can give support staff the tools they need to become more efficient and capable when using technology.
Scheduling, Planning and Communication Strategies
While individual time management skills are essential, many professionals with administrative support jobs are also responsible for scheduling meetings and maintaining deadlines for other people or groups. Learning new scheduling and planning strategies can be an exceptionally valuable opportunity for support staff. Communication is an integral part of this, as knowing how to relay information appropriately is crucial. Employers and managers should consider incorporating communication strategies and best practices into their administrative support training curriculum.
Although a few types of administrative support training programs are useful in a wide range of industries, some staff members may benefit from a curriculum that includes industry-specific topics. For example, support staff without a technology background may value an introductory lesson in IT or cybersecurity issues if their job requires collaboration with IT professionals. The same can be true for support staff who work with accounting, marketing, or project management departments. Regardless of your staff’s needs, the team at Lewis-Price is proud to offer customized administrative support training programs, staffing services, and more.
Lewis-Price is a certified staffing company committed to providing solutions to its clients and teaming partners. We staff diverse, engaged leaders in IT, cybersecurity, program management, training, administration and other high-demand areas. We value integrity and intention. We provide engaged professionals ready to join your team. To learn more about our staffing solutions, please contact us at (703) 727-9182. Follow us on Facebook, Instagram and LinkedIn.