Human Capital Management in the Remote Work Era: Embracing Empathy and Flexibility
Here are some tips to help professionals in human capital management incorporate flexibility and empathy into their management practices.
As more and more people gain access to COVID-19 vaccines, Americans everywhere are chomping at the bit for things to return to some semblance of normalcy. Working throughout the pandemic has presented grueling challenges for professionals in every industry, and those in human capital management have had to adapt to new working conditions and stressed employees. While it seems we may be in the home stretch of this pandemic, remote work and social distancing will likely remain. Here are some tips to help professionals in human capital management incorporate flexibility and empathy into their management practices.
Embrace the “Human” in “Human Capital”
Life can be stressful for anyone, even without a global pandemic. Relationship struggles, family problems, and physical and mental health issues can cause model employees to struggle. Even happy life events like having kids or buying a new house can upheave anyone’s world. Professionals in human capital management should practice empathy and flexibility, particularly in times like these. Help struggling employees by offering support, connecting them with resources, and providing small accommodations wherever you can. Times of hardship are sometimes just temporary, and your staff members will be incredibly grateful for your understanding and compassion.
Consider Transitioning from a Critical Mindset to a Coaching Approach
Managers often strive to ensure that their teams produce necessary workplace results. This focus can manifest in micromanagement, overly critical feedback, and other undesirable management practices. Those in human capital management often choose to look at things from a coaching perspective; rather than tear down employees with harsh criticism, they seek to provide their team members with the tools they need to succeed. Instead of jumping straight to discipline when an employee’s performance starts to dip, talk with them to get the full picture. Learning what support employees need, what roadblocks they face, and where they have struggled can help you take constructive action.
Communication is Vital in Human Capital Management
Do your team members know precisely what you expect from them? Communication is always important in the workplace, but remote work and social distancing have added some significant roadblocks in many professional environments. Now more than ever, it is vital for human capital management professionals to go the extra mile when communicating with their staff members. Be clear and concise with your expectations, and be sure to give understandable instructions, feedback, and standards for success.
About Lewis-Price & Associates Inc.
Lewis-Price & Associates, Inc., is a fast-growing mission solutions company supporting federal agencies through premiere training, program management and IT services. Serving federal agencies across the government spectrum, from defense to civilian, we ensure the success of ongoing federal agency operations through effective curriculum development, professional coaching, program management, and administrative and technical services. Lewis-Price is committed to providing high quality, effective and on-time solutions to partners and customers through a team that values integrity, intention and excellence in everything we do. Learn about how we can bring our unique approach to success to your organization today at lewisprice.com, and please follow us on LinkedIn, Facebook, and Twitter.